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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Please select the option that best represents your opinion.
2

On a scale of 1 to 10, how satisfied are you with our service/product?

Please rate our service/product from 1 to 10 (1 being very dissatisfied and 10 being extremely satisfied).
3

What bothers you the most about our service/product?

Please describe the most bothersome aspect of our service/product.
4

How likely are you to recommend our service/product to others?

Please select the option that best describes your likelihood of recommending us to others.
5

Which aspect of our service/product do you think needs improvement?

Please select the aspect that you think needs the most improvement.
6

How often do you use our service/product?

Please select the option that best represents your frequency of use.
7

What feature of our service/product do you find most useful?

Please describe the feature you find most useful in our service/product.
8

How satisfied are you with the pricing of our service/product?

Please rate your satisfaction with our pricing from 1 to 10 (1 being very dissatisfied and 10 being extremely satisfied).
9

What is your overall impression of our service/product?

Please share your overall impression of our service/product.
10

Do you have any additional comments or suggestions for us?

Please provide any additional feedback or suggestions you may have.