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Employee Feedback Questionnaire

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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Call Handling Procedure Questionnaire
1

How satisfied are you with the current call handling procedures?

Please select one option that best represents your level of satisfaction.
2

How responsive do you find the call handlers?

Please select one option that best describes the responsiveness of call handlers.
3

Are you satisfied with the resolution of your queries during calls?

Please select one option that best represents your satisfaction with query resolutions.
4

Do you have any suggestions for improving the call handling procedures?

Please provide your suggestions in the text box below.