.
Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
Create a survey
1
What do you appreciate the most about our service/product?
Please select the option that best describes what you appreciate the most.
Quality
Customer service
Price competitiveness
Ease of use
Other
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Please rate your satisfaction on a scale of 1 to 10.
3
What bothers you the most about our service/product?
Please provide details about what bothers you the most.
4
How likely are you to recommend our service/product to others?
Please select the option that best describes how likely you are to recommend us.
Highly likely
Likely
Unsure
Unlikely
Highly unlikely
5
What improvements would you like to see in our service/product?
Please provide detailed suggestions for improvement.
6
How satisfied are you with the customer service provided?
Please rate your satisfaction with the customer service provided.
7
Which aspect of our service/product do you find the most appealing?
Please select the option that best describes what you find most appealing.
Features
Design
Performance
Value for money
Other
8
What is the main reason you continue to use our service/product?
Please provide the main reason you continue to use our service/product.
9
Rate the overall experience with our service/product.
Please rate your overall experience with our service/product.
10
How would you describe the value for money of our service/product?
Please select the option that best describes the value for money.
Excellent
Good
Average
Poor
Very poor
Submit
Create a survey