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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate the most about our service/product?

Please select the option that best describes what you appreciate the most.
2

On a scale of 1 to 10, how satisfied are you with our service/product?

Please rate your satisfaction on a scale of 1 to 10.
3

What bothers you the most about our service/product?

Please provide details about what bothers you the most.
4

How likely are you to recommend our service/product to others?

Please select the option that best describes how likely you are to recommend us.
5

What improvements would you like to see in our service/product?

Please provide detailed suggestions for improvement.
6

How satisfied are you with the customer service provided?

Please rate your satisfaction with the customer service provided.
7

Which aspect of our service/product do you find the most appealing?

Please select the option that best describes what you find most appealing.
8

What is the main reason you continue to use our service/product?

Please provide the main reason you continue to use our service/product.
9

Rate the overall experience with our service/product.

Please rate your overall experience with our service/product.
10

How would you describe the value for money of our service/product?

Please select the option that best describes the value for money.