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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Secured
Survio
1
What do you appreciate about our service/product?
Select the option that best represents what you appreciate.
Quality
Customer service
Price
Convenience
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Rate your satisfaction level on a scale of 1 to 10.
3
What bothers you about our service/product?
Please describe what bothers you.
4
What improvements would you like to see in our service/product?
Please provide your suggestions for improvement.
5
How likely are you to recommend our service/product to others?
Choose from the options provided.
Highly likely
Likely
Unlikely
Highly unlikely
6
Which aspect of our service/product do you think needs the most improvement?
Select the aspect that you think needs the most improvement.
Quality
Customer service
Price
Reliability
7
How often do you use our service/product?
Choose the frequency that best describes your usage.
Daily
Weekly
Monthly
Rarely
8
Are there any features you wish our service/product had?
Please provide details on the features you wish were available.
9
Do you find our service/product user-friendly?
Choose yes or no.
Yes
No
10
How satisfied are you with the customer support offered?
Rate your satisfaction level on a scale of 1 to 10 (1 being very dissatisfied and 10 being very satisfied).
Submit