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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Select the option that best represents what you appreciate.
2

On a scale of 1 to 10, how satisfied are you with our service/product?

Rate your satisfaction level on a scale of 1 to 10.
3

What bothers you about our service/product?

Please describe what bothers you.
4

What improvements would you like to see in our service/product?

Please provide your suggestions for improvement.
5

How likely are you to recommend our service/product to others?

Choose from the options provided.
6

Which aspect of our service/product do you think needs the most improvement?

Select the aspect that you think needs the most improvement.
7

How often do you use our service/product?

Choose the frequency that best describes your usage.
8

Are there any features you wish our service/product had?

Please provide details on the features you wish were available.
9

Do you find our service/product user-friendly?

Choose yes or no.
10

How satisfied are you with the customer support offered?

Rate your satisfaction level on a scale of 1 to 10 (1 being very dissatisfied and 10 being very satisfied).