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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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PEARLSARD TRAVEL CUSTOMER SATISFACTION SURVEY
1

How satisfied are you with our services?

Please rate your satisfaction on a scale of 1 to 10.
2

How fast is our response to your requests

3

Which aspect would you like us to improve the most?

This question refers to our travel packages, customer service and other services that you receive from us
4

How efficient do you find our consultancy, suggestions, alternatives, solutions?

Select one or more answers
5

What improvements have you noticed in our service/product over time?

Please provide your observations.
6

Are there any specific areas where you feel our service/product is lacking?

Please describe any shortcomings you have identified.
7

What additional features would you like to see in our service/product?

Please provide your suggestions.
8

Which channel do you prefer for contacting customer support?

Please select your preferred contact channel.
9

How likely are you to recommend our service/product to others?

Please rate your likelihood on a scale of 1 to 10.
10

Approximately how many business trips do you take annually?

Select one or more answers