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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Please select one option that you appreciate the most.
2

How satisfied are you with our service/product?

Please rate your satisfaction on a scale of 1 to 10.
3

What bothers you the most about our service/product?

Please provide a detailed explanation.
4

Which of the following features do you think needs improvement?

Please select all that apply.
5

Would you recommend our service/product to others?

Please select one option.
6

How likely are you to purchase from us again?

Please select one option.
7

What is the one thing we could do to improve your experience with us?

Please provide your suggestion.
8

Are there any additional comments or feedback you would like to share?

Please feel free to share any further thoughts.
9

How easy was it to find the information you were looking for on our website?

Please rate the ease of finding information on a scale from 1 to 5.
10

Did our service/product meet your expectations?

Please select one option.