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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Select what you appreciate the most.
2

On a scale of 1 to 10, how would you rate our service/product?

Rate our service/product on a scale of 1 to 10.
3

What bothers you about our service/product?

Describe what bothers you the most.
4

Which aspect would you like us to improve?

Choose the aspect you would like us to focus on for improvement.
5

How likely are you to recommend us to a friend or colleague?

Rate your likelihood to recommend us on a scale of 1 to 10.
6

What other products/services would you like us to offer?

Provide us with your suggestions for new offerings.
7

Which communication channel do you prefer for updates and promotions?

Select your preferred communication channel.
8

How satisfied are you with the response time of our support team?

Rate your satisfaction with the support team's response time on a scale of 1 to 10.
9

Are there any features you would like to see added to our service/product?

Share with us the additional features you desire.
10

How often do you use our service/product?

Select the frequency of your usage.