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Customer Service Evaluation

Welcome,Please take a few minutes to complete the following questionnaire.

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1

How long did you have to wait for your customer service response?

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2

How attentively did the customer service representative listen to you?

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3

How helpful were the customer service staff?

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4

How fast could they help you with customer service?

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5

How well-informed was our customer service representative?

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6

How clear was the information that the customer service gave you?

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7

Did you receive all the answers for your questions from our customer service?

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8

Was our customer service helpful?

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9

How was your collaboration with our customer service?

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10

How difficult was it to install our software?

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11

How fast was the software installation?

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12

Did you find the software user friendly?

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13

How often does the software freeze?

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14

How satisfied are you with the performance of the software?

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15

Would you recommend the software to others?

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16

Please tell us how to improve our services?