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Wolf Safety Project Survey
Dear Customer, please take a few minutes of your time to complete the following questionnaire.
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Wolf Safety Lighting for Project
1
What was the name of the Project that Wolf Safety supplied lighting for?
2
Which of the following best describes your role in the project?
Select one or answer
Procurement
Project Manager
Site Engineer
Electrical Contractor
Other (please specify)
3
Why did you choose Wolf Safety to supply your Hazardous Area lighting for the project?
4
How satisfied were you with the technical advice provided before ordering?
Select 1 answer
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
5
Was the quotation process timely and clearly presented?
Select 1 answer
Yes
No
Other (please specify)
6
Did you feel we fully understood the project requirements?
Select one answer
Yes
No
Other (please specify)
7
How would you rate our communication throughout the order process?
Select one answer
Excellent
Good
OK
Bad
Very Bad
8
How satisfied were you with our lead times and delivery scheduling?
Select one answer
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
9
Were the products delivered correctly and in good condition?
Select one answer
Yes, all correct
Mostly correct (please comment in following question)
Some issues (please comment in following question)
10
Please give some details on your previous answer.
11
How did the lights perform in operation?
Did they perform/are they performing as expected? Were there any issues with the installation?
12
Overall, how satisfied are you with the way Wolf Safety supported your project?
Select one answer
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
13
Would you consider Wolf Safety again for a future project order?
Select one answer
Yes
No
Other (please specify)
14
How likely are you to recommend Wolf Safety to a colleague or industry contact?
15
Please give your email address below for us to contact you again if we have any questions on your responses.
Write an e-mail in the correct format
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