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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select one option that you appreciate the most.
Quality
Customer service
Price
Innovation
Convenience
2
Rate your overall satisfaction with our service/product
Rate our service/product on a scale of 1 to 10, with 10 being the highest satisfaction.
3
What bothers you the most about our service/product?
Please describe what bothers you the most.
4
Which aspect would you like to see improved the most?
Select the aspect you think needs the most improvement.
Customer service response time
Product quality
Website usability
Delivery speed
After-sales support
5
How likely are you to recommend our service/product to others?
Rate your likelihood on a scale of 1 to 10, with 10 being very likely.
6
Which feature do you find most useful in our service/product?
Select the feature you find most useful.
User-friendly interface
Customization options
Fast delivery
24/7 customer support
Advanced security features
7
How satisfied are you with the pricing of our service/product?
Rate your satisfaction with the pricing on a scale of 1 to 10, with 10 being very satisfied.
8
What additional service/product would you like us to offer?
Please provide your suggestion for additional service/product.
9
Are there any specific areas where you believe our service/product excels?
Please mention the areas where you think we excel.
10
Would you like to share any other feedback or suggestions with us?
Feel free to provide any other feedback or suggestions.
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