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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate the most about our service/product?

Choose one option that best describes your appreciation.
2

On a scale from 1 to 10, how satisfied are you with our service/product?

Rate our service/product from 1 to 10, where 1 is very dissatisfied and 10 is very satisfied.
3

What bothers you the most about our service/product?

Describe the main issue that bothers you the most.
4

Which aspect would you like us to improve the most?

Select the area where you would like to see the most improvement.
5

How likely are you to recommend our service/product to others?

Rate your likelihood to recommend on a scale from 1 to 10, where 1 is very unlikely and 10 is very likely.
6

What specific feature do you think we should add to our service/product?

Provide a detailed suggestion for a new feature.
7

Which of the following communication channels do you prefer for feedback?

Select the preferred mode of communication for sharing feedback.
8

How well do our promotions meet your needs and expectations?

Rate the alignment of our promotions with your needs and expectations from 1 to 10, where 1 is very poor match and 10 is a perfect match.
9

In your opinion, what sets us apart from our competitors?

Highlight the unique aspects of our service/product that differentiate us from competitors.
10

Would you like to see more variety in our product offerings?

Share your preference regarding the diversity of products we offer.