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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Please select the option that best represents your opinion.
2

How satisfied are you with our service/product?

Please rate our service/product from 1 to 10, with 1 being very dissatisfied and 10 being very satisfied.
3

What bothers you about our service/product?

Please provide your feedback in the text box below.
4

What improvements would you like to see in our service/product?

Please provide your suggestions in the text box below.
5

How likely are you to recommend our service/product to a friend or colleague?

Please select the option that best represents your likelihood to recommend.
6

On a scale of 1 to 5, how responsive do you find our customer service?

Please rate our customer service from 1 to 5, with 1 being very unresponsive and 5 being very responsive.
7

What is your preferred method of communication with us?

Please select the option that best suits your communication preferences.
8

How often do you use our service/product?

Please select the option that best represents your frequency of use.
9

What feature do you find most valuable in our service/product?

Please select the feature that you find most valuable.
10

How likely are you to continue using our service/product in the future?

Please select the option that best represents your likelihood to continue using our service/product.