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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select one option that best represents what you appreciate.
Quality
Price
Customer Service
Convenience
Innovation
2
How satisfied are you with our service/product?
Rate your satisfaction on a scale of 1 to 10.
3
What bothers you about our service/product?
Please provide details on what bothers you.
4
What improvements would you like to see in our service/product?
Please provide your suggestions for improvements.
5
How likely are you to recommend our service/product to others?
Rate your likelihood on a scale of 1 to 10.
6
Which of the following features do you find most valuable?
Select all that apply.
User Interface
Performance
Security
Compatibility
Ease of Use
7
Have you encountered any issues with our service/product? If yes, please specify.
Provide details on any issues you have encountered.
8
How well does our service/product meet your needs?
Rate how well our service/product meets your needs on a scale of 1 to 10.
9
Are there any specific aspects of our service/product that you would like us to maintain or enhance?
Please provide details on aspects you would like us to focus on.
10
How often do you use our service/product?
Select the option that best represents your usage frequency.
Daily
Weekly
Monthly
Occasionally
Rarely
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