.

Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Select one option that best represents what you appreciate.
2

How satisfied are you with our service/product?

Rate your satisfaction on a scale of 1 to 10.
3

What bothers you about our service/product?

Please provide details on what bothers you.
4

What improvements would you like to see in our service/product?

Please provide your suggestions for improvements.
5

How likely are you to recommend our service/product to others?

Rate your likelihood on a scale of 1 to 10.
6

Which of the following features do you find most valuable?

Select all that apply.
7

Have you encountered any issues with our service/product? If yes, please specify.

Provide details on any issues you have encountered.
8

How well does our service/product meet your needs?

Rate how well our service/product meets your needs on a scale of 1 to 10.
9

Are there any specific aspects of our service/product that you would like us to maintain or enhance?

Please provide details on aspects you would like us to focus on.
10

How often do you use our service/product?

Select the option that best represents your usage frequency.