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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select what you appreciate the most.
Quality
Customer service
Price
Innovation
2
How would you rate our service/product from 1 to 10?
Rate our service/product from 1 to 10, where 1 is the lowest and 10 is the highest.
3
What bothers you about our service/product?
Describe what bothers you the most.
4
What improvements would you like to see in our service/product?
Share your ideas for improvement.
5
How likely are you to recommend our service/product to a friend?
Select your likelihood to recommend to a friend.
Very likely
Likely
Neutral
Unlikely
Very unlikely
6
Overall, how satisfied are you with our service/product?
Select your level of satisfaction.
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
7
What feature do you like the most in our service/product?
Specify the feature you like the most.
8
Which aspect of our service/product needs the most improvement?
Describe the aspect that needs the most improvement.
9
Are you satisfied with the response time of our customer service?
Select your satisfaction level with the response time.
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
10
Would you like to see more variety in our product offerings?
Share your preference on product variety.
Yes, I'd like more variety
No, current variety is sufficient
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