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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Please select one option that best describes what you appreciate.
2

How satisfied are you with our service/product?

Please rate your satisfaction on a scale from 1 to 10.
3

What bothers you the most about our service/product?

Please provide your feedback in the text box below.
4

What features would you like to see improved?

Please provide your suggestions in the text box below.
5

How likely are you to recommend our service/product to others?

Please select one option that best describes your likelihood to recommend.
6

On a scale from 1 to 10, how would you rate the overall quality of our service/product?

Please rate the quality on a scale from 1 (lowest) to 10 (highest).
7

Which aspect of our service/product needs the most improvement?

Please select one option that you believe needs the most improvement.
8

How often do you use our service/product?

Please select one option that best describes your frequency of use.
9

What is the primary reason for using our service/product?

Please select one option that best describes your primary reason for using our service/product.
10

How likely are you to continue using our service/product in the future?

Please select one option that best describes your likelihood to continue using.