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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Survio
1
What do you appreciate most about our service/product?
Select one option that best describes your appreciation.
Quality
Customer service
Price
Innovation
Convenience
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Rate our service/product on a scale of 1 to 10, where 1 is very dissatisfied and 10 is very satisfied.
3
What bothers you the most about our service/product?
Provide a brief description of what bothers you the most.
4
What could we improve to better meet your needs?
Give your suggestions on how we can enhance our service/product.
5
How likely are you to recommend our service/product to others?
Rate how likely you are to recommend us to others on a scale of 1 to 5, where 1 is highly unlikely and 5 is highly likely.
1 - Not likely at all
2 - Unlikely
3 - Neutral
4 - Likely
5 - Highly likely
6
Which aspect of our service/product do you find the most beneficial?
Select the aspect that you find most beneficial to you.
Functionality
Design
Customer support
User-friendliness
Value for money
7
Do you think our service/product meets your expectations?
Select 'Yes' if you believe we meet your expectations, otherwise select 'No'.
Yes
No
8
How often do you use our service/product?
Select the frequency with which you use our service/product.
Daily
Weekly
Monthly
Rarely
Never
9
Would you like to see any new features added to our service/product?
Share your thoughts on any new features you would like us to consider adding.
10
How easy is it to get assistance when you have an issue with our service/product?
Rate the ease of getting assistance when faced with an issue.
Submit