.

Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Please select one option that best applies to your experience.
2

Rate your overall satisfaction with our service/product

Please rate on a scale of 1 to 10, with 1 being very dissatisfied and 10 being very satisfied.
3

What bothers you the most about our service/product?

Please provide a brief description of the main issue.
4

What improvements would you like to see in our service/product?

Please provide your suggestions for making our service/product better.
5

How often do you use our service/product?

Please select one option.
6

How likely are you to recommend our service/product to others?

Please rate on a scale of 1 to 10, with 1 being very unlikely and 10 being very likely.
7

Which feature of our service/product do you find most valuable?

Please select one option that you find most valuable.
8

Do you encounter any difficulties while using our service/product?

Please describe any challenges you faced.
9

How long have you been a customer/user of our service/product?

Please select the option that best describes your duration.
10

Are there any specific areas where you think we excel compared to our competitors?

Please provide your feedback on areas of excellence.