.
Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
Nova survey
1
What do you appreciate about our service/product?
Choose the option that best describes what you appreciate.
Quality
Customer service
Price
Innovation
Other
2
Please rate your overall satisfaction with our service/product
Rate your satisfaction on a scale of 1 to 10.
3
What bothers you about our service/product?
Please provide details of what bothers you the most.
4
How likely are you to recommend our service/product to others?
Choose a rating based on your likelihood to recommend.
Very likely
Likely
Neutral
Unlikely
Very unlikely
5
What feature would you like to see improved in our service/product?
Please specify the feature you would like to see improved
6
How often do you use our service/product?
Select the frequency of your usage.
Daily
Weekly
Monthly
Occasionally
Never
7
What is the primary reason for using our service/product?
Choose the main reason for using our service/product.
Convenience
Performance
Cost-effectiveness
Features
Other
8
How responsive do you find our customer service?
Rate the responsiveness of our customer service team.
9
Have you faced any issues while using our service/product? If yes, please describe.
Describe any issues you have faced while using our service/product.
10
How likely are you to continue using our service/product in the future?
Choose a rating based on your likelihood to continue using our service/product.
Very likely
Likely
Neutral
Unlikely
Very unlikely
Submit