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Customer Service Feedback Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
How satisfied were you with our service?
Please select one option.
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
2
Rate your overall experience with us
Please rate from 1 to 10.
3
What suggestions do you have for improvement?
Please provide your feedback in the text box below.
4
How likely are you to recommend us to a friend?
Please select one option.
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
5
Did our service meet your expectations?
Please select one option.
Exceeded Expectations
Met Expectations
Below Expectations
6
How would you rate the friendliness of our staff?
Please rate from 1 to 10.
7
What is one thing we could do to improve your experience?
Please provide your feedback in the text box below.
8
Were our services value for money?
Please select one option.
Yes
No
Not Sure
9
How likely are you to use our services again?
Please select one option.
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
10
Please share any additional comments or feedback
Please provide your feedback in the text box below.
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