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Public Digital Management Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

Do you think digitalization has improved public services?

Choose the option that best represents your opinion
2

Rate the effectiveness of current digital management processes on a scale of 1 to 10

Rate the level of satisfaction with current processes
3

What are the challenges you face when interacting with digital public services?

Please provide your answer in detail
4

Have you encountered any technical difficulties while using digital government platforms?

Select the applicable option
5

How often do you use online government services?

Select the frequency that best fits
6

Rate the user-friendliness of digital interfaces of public websites on a scale of 1 to 10

Rate the level of satisfaction with the user interface
7

What improvements would you like to see in digital public management?

Share your suggestions for enhancements
8

Are you aware of the data privacy policies implemented in digital governmental services?

Choose the option that best describes your awareness
9

How secure do you feel when providing personal information on government websites?

Rate the level of confidence in data security
10

Would you recommend using digital public services to others?

Choose the option that best represents your recommendation
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