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Client Negative Situations Survey

Уважаемый господин или госпожа, пожалуйста, уделите несколько минут вашего времени, чтобы заполнить эту анкету.

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Survio
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1

Which negative situation do you encounter most frequently?

Choose the option that best describes the negative situation you face most often.
2

Rate the effectiveness of the solutions provided by our company

Rate the solutions provided by our company on a scale of 1 to 10, with 1 being not effective and 10 being very effective.
3

What suggestions do you have for improving our services?

Provide your suggestions for improving our services. Your feedback is valuable to us.
4

Have you faced any unresolved issues with our company? If yes, please specify.

Please describe any unresolved issues you have faced with our company. Your input will help us address these issues.
5

Rate your overall satisfaction with our company

Rate your overall satisfaction with our company on a scale of 1 to 10, with 1 being very dissatisfied and 10 being very satisfied.
6

How likely are you to recommend our services to others?

Indicate how likely you are to recommend our services to others on a scale of 1 to 10, with 1 being very unlikely and 10 being very likely.
7

What improvements would you like to see in our products/services?

Share any specific improvements you would like to see in our products or services. Your feedback is important to us.
8

How do you feel our company can better support you during negative situations?

Let us know how you think our company can provide better support to you during negative situations. Your insights will help us enhance our services.
9

Are there any specific features you would like to see in our products/services?

Share any specific features or functionalities you wish to see in our products or services. Your suggestions are valuable to us.
10

Which communication channel do you prefer for resolving issues?

Select the communication channel you prefer for resolving issues with our company.
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