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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate the most about our service/product?
Please select the option that best reflects your opinion.
Quality
Customer service
Price
Innovation
Convenience
2
Rate your overall satisfaction with our service/product
Please rate from 1 to 10, where 1 is the lowest and 10 is the highest.
3
What bothers you the most about our service/product?
Please provide your feedback in the text box below.
4
How likely are you to recommend our service/product to others?
Please select one option that best describes your likelihood to recommend.
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
5
Rate the ease of use of our service/product
Please rate from 1 to 10, where 1 is the lowest and 10 is the highest.
6
What improvements would you like to see in our service/product?
Please provide your suggestions in the text box below.
7
How satisfied are you with the delivery time of our service/product?
Please select the option that best reflects your satisfaction level.
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
8
Rate the reliability of our service/product
Please rate from 1 to 10, where 1 is the lowest and 10 is the highest.
9
What features do you think are missing in our service/product?
Please provide your suggestions in the text box below.
10
How well does our service/product meet your needs?
Please select the option that best describes how well our service/product meets your needs.
Extremely Well
Very Well
Moderately Well
Slightly Well
Not Well at All
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