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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate the most about our service/product?
Select the option that best represents what you appreciate the most.
Quality
Customer Service
Price
Innovation
Convenience
2
How satisfied are you with our service/product on a scale of 1 to 10?
Rate our service/product from 1 to 10, with 10 being the most satisfied.
3
What bothers you the most about our service/product?
Describe what bothers you the most in detail.
4
What would you like to see improved in our service/product?
Share your suggestions for improvements with us.
5
How likely are you to recommend our service/product to a friend or colleague?
Rate your likelihood to recommend from 1 to 10, with 10 being highly likely.
6
How often do you use our service/product?
Select the frequency that best represents your usage.
Daily
Weekly
Monthly
Occasionally
Rarely
7
On a scale of 1 to 5, how easy was it to find information about our service/product?
Rate the ease of finding information from 1 to 5, with 5 being very easy.
8
Which aspect of our service/product do you think needs the most improvement?
Select the aspect that you believe requires the most improvement.
User Interface
Speed
Features
Reliability
Support
9
Have you encountered any technical issues while using our service/product?
Describe any technical issues you have faced while using our service/product.
10
Would you like to participate in future beta testing for new features?
Let us know if you are interested in being a beta tester for upcoming features.
Yes, I am interested
No, thank you
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