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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Please select one option that best describes what you appreciate.
2

On a scale from 1 to 10, how satisfied are you with our service/product?

Please rate your satisfaction on a scale of 1 to 10, with 1 being very dissatisfied and 10 being very satisfied.
3

What bothers you about our service/product?

Please provide a brief description of what bothers you the most.
4

How likely are you to recommend our service/product to others?

Please select one option that best describes your likelihood to recommend.
5

What improvements would you like to see in our service/product?

Please provide specific details on the improvements you would like to see.
6

Which aspect of our service/product do you find most valuable?

Please select the aspect that you find most valuable.
7

How easy was it for you to use our service/product?

Please rate the ease of use on a scale of 1 to 5, with 1 being very difficult and 5 being very easy.
8

What feature would you like to see added to our service/product?

Please provide details on the feature you would like added.
9

Do you think our service/product meets your expectations?

Please select one option that best describes if our service/product meets your expectations.
10

Any additional comments or suggestions?

Please provide any additional feedback or suggestions you may have.