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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Secured
Survio
1
What do you appreciate the most about our service/product?
Please select one option that best describes what you appreciate the most.
Quality
Price
Customer service
Innovation
Convenience
2
How satisfied are you with our service/product?
Please rate your satisfaction using a star rating from 1 to 10.
3
What bothers you the most about our service/product?
Please describe what bothers you the most in the text field below.
4
What feature would you like to see improved?
Please provide details of the feature you would like to see enhanced.
5
How likely are you to recommend our service/product to others?
Please rate your likelihood to recommend using a star rating from 1 to 10.
6
Which aspect of our service/product do you find most valuable?
Please select one option that you find most valuable.
Functionality
Design
Performance
User experience
Reliability
7
What improvements would you like to see in our customer service?
Please provide details of the improvements you would like to see in our customer service.
8
How satisfied are you with our response time to your queries?
Please rate your satisfaction with our response time using a star rating from 1 to 10.
9
Would you like to see more discounts/offers on our products/services?
Please select yes or no.
Yes
No
10
Any additional comments or suggestions for us?
Please feel free to share any additional comments or suggestions you may have.
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