.

Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate the most about our service/product?

Please select the option that best reflects your opinion.
2

How would you rate our service/product overall?

Please rate on a scale of 1 to 10 (1 being the lowest and 10 being the highest).
3

What bothers you the most about our service/product?

Please provide a brief description of the issue.
4

What improvements would you like to see in our service/product?

Please provide your suggestions for improvement.
5

How likely are you to recommend our service/product to others?

Please select the option that best reflects your likelihood to recommend.
6

Are there any features you would like to see added to our service/product?

Please provide details about the features you would like to see added.
7

How satisfied are you with the customer service provided?

Please rate on a scale of 1 to 10 (1 being the lowest and 10 being the highest).
8

Do you find our service/product value for money?

Please select the option that best reflects your opinion.
9

How often do you use our service/product?

Please select the option that best represents your usage frequency.
10

Is there anything else you would like to share with us?

Please share any additional feedback or comments.