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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate the most about our service/product?
Please select the option that best describes what you appreciate.
Quality
Customer service
Price
Convenience
Innovation
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Rate your satisfaction with 1 being the lowest and 10 being the highest.
3
What bothers you the most about our service/product?
Please provide a brief description of what bothers you the most.
4
How likely are you to recommend our service/product to others?
Please select the option that best describes your likelihood to recommend.
Very likely
Likely
Neutral
Unlikely
Very unlikely
5
What improvements would you like to see in our service/product?
Please provide specific suggestions for improvement.
6
How often do you use our service/product?
Please select the option that best describes your frequency of use.
Daily
Weekly
Monthly
Occasionally
7
Do you find our service/product easy to use?
Please select the option that best describes your experience.
Very easy
Easy
Neutral
Difficult
Very difficult
8
Are there any features you particularly enjoy in our service/product?
Please provide details on the features you enjoy the most.
9
How well does our service/product meet your needs?
Please provide your assessment based on your needs and expectations.
10
Would you like to see more variety in our service/product offerings?
Please select the option that best represents your preference.
Yes, I would like more variety
No, current offerings are sufficient
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