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ELECTRICIAN APP / CUSTOMERS - Survey Screener

Dear Volunteer 


Thanks so much for helping out with this quick screener survey! I'm working on a UX/UI study project to design an app for an electrician, and your input means a lot. It's totally anonymous, takes just a few minutes, and is purely for learning.

If you're a good fit, I’ll follow up with a more detailed survey—and a chance to get a free poster for taking part.


Really appreciate your time

Many thanks!

Andy Tuohy


Secured
Survio
ELECTRICIAN APP / CUSTOMERS - Survey Screener
1

Gender

2

Age

3

Profession

4

Education

5

Have you ever hired an electrician in the past year?

6

When the work was completed, how did the electrician explain what was done?

7

Did you receive a written summary or invoice after the job?

8

Would you prefer a clear digital summary with photos, materials used, and recommendations?

9

What kind of information do you expect to receive after an electrical job?

10

Do you feel confident understanding the work that electricians do? Why or why not?

11

Would you be comfortable receiving service summaries via a mobile app, email, or customer portal?

12

Do you prefer paper, digital, or both when it comes to job summaries or invoices?

13

Are there any ways you think service summaries could be more accessible or easier to understand?

14

Have you ever had a problem with unclear or incomplete service documentation?