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Customer satisfaction survey

Dear business partner,

In accordance with the requirements of the quality management system and its continuous improvement, we would like to ask you to fill out a questionnaire related to monitoring the quality of the services we provide.


Company name: INGMETAL s.r.o.

Zabezpečené
1

Were you satisfied with the speed of response to your inquiry?

Choose one or more answers
2

Were you satisfied with the fulfillment of your requirements during the course of the work before confirming the order?

Choose one or more answers
3

Were you satisfied with the communication of our employees?

Choose one or more answers
4

Were you satisfied with the expertise of our employees?

Choose one or more answers
5

Were you satisfied with the quality of the delivered products?

Choose one or more answers
6

Were you satisfied with the approach of our employees when dealing with the complaint?

Choose one or more answers
7

Were you satisfied with the speed of processing the claim?

Choose one or more answers
8

Were you satisfied with the resolution of the complaint?

Choose one or more answers
9

Were you satisfied with the fulfillment of requirements beyond the agreed conditions?

Choose one or more answers
10

Were you satisfied with the delivery dates?

Choose one or more answers
11

Finally, we would like to ask you to provide a reference about our company, which we would like to publish on our website.