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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate most about our service/product?

Please select the option that best represents your opinion.
2

How would you rate your overall satisfaction with our service/product?

Please rate your satisfaction on a scale from 1 to 10.
3

What bothers you the most about our service/product?

Please provide a brief description of what bothers you.
4

What improvements would you like to see in our service/product?

Please provide your suggestions on how we can enhance our service/product.
5

How likely are you to recommend our service/product to a friend or colleague?

Please select a rating from 1 to 10, where 1 is least likely and 10 is most likely.
6

Which aspect of our service/product do you find the most appealing?

Please select the option that you find most appealing.
7

Do you feel that our service/product meets your expectations?

Please indicate whether the service/product meets your expectations or not.
8

Are there any specific features you would like to see added to our service/product?

Please provide details on any additional features you would like to see.
9

How often do you use our service/product?

Please select the frequency of your usage.
10

Would you say that our service/product has improved over time?

Please share your opinion on the improvement of our service/product.