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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Choose one of the following options
2

How satisfied are you with our service/product?

Rate from 1 to 10
3

What bothers you about our service/product?

Please provide details
4

What improvements would you like to see in our service/product?

Please provide your suggestions
5

How likely are you to recommend our service/product to others?

Rate from 1 to 10, 1 being least likely and 10 being most likely
6

Have you experienced any issues with our service/product? If yes, please describe.

Please provide details
7

How easy was it to purchase/use our service/product?

Choose one of the following options
8

What feature of our service/product do you find most useful?

Please provide details
9

On average, how often do you use our service/product?

Choose one of the following options
10

Would you consider switching to a competitor? If yes, why?

Please provide details