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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Secured
Survio
1
What do you appreciate about our service/product?
Please select the option that best describes what you appreciate.
Quality
Price
Customer Service
Convenience
Customer care
Other (please specify)
2
How satisfied are you with our service/product?
Rate your satisfaction on a scale from 1 to 10.
3
What bothers you about our service/product?
Please provide details on what bothers you.
4
What can we improve to better serve you?
Please provide your suggestions on how we can improve.
5
How likely are you to recommend us to a friend or colleague?
Rate your likelihood on a scale from 1 to 10.
6
Which aspect of our service/product is most valuable to you?
Please select the aspect you find most valuable.
Quality
Customer Service
Price
Convenience
7
Would you like to see any additional features or services from us?
Please provide details on additional features or services you would like.
8
How often do you use our service/product?
Select the frequency of your usage.
Daily
Weekly
Monthly
Occasionally
9
How easy was it to find the information you were looking for on our website?
Rate the ease of finding information on a scale from 1 to 10.
10
Overall, how satisfied are you with our service/product?
Rate your overall satisfaction on a scale from 1 to 10.
Submit