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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Please select the option that best represents your opinion.
2

How satisfied are you with our service/product?

Please rate your satisfaction on a scale of 1 to 10.
3

What bothers you about our service/product?

Please provide details about the issues you face.
4

What changes would you like to see for improvement?

Please provide your suggestions for improvement.
5

How likely are you to recommend our service/product to others?

Please select the option that best represents your likelihood to recommend.
6

What feature do you find most valuable in our service/product?

Please choose the feature that you find most valuable.
7

How frequently do you use our service/product?

Please select the option that best represents your usage frequency.
8

On a scale of 1 to 10, how likely are you to continue using our service/product?

Please rate your likelihood to continue using our service/product.
9

Are there any specific aspects that you find impressive about our service/product?

Please provide details on the aspects that you find impressive.
10

In what areas do you think we can enhance our service/product?

Please share your thoughts on areas for enhancement.