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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Please select the option that best represents your opinion.
Quality
Customer service
Price competitiveness
2
How satisfied are you with our service/product?
Please rate your satisfaction on a scale of 1 to 10.
3
What bothers you about our service/product?
Please provide details about the issues you face.
4
What changes would you like to see for improvement?
Please provide your suggestions for improvement.
5
How likely are you to recommend our service/product to others?
Please select the option that best represents your likelihood to recommend.
Very likely
Somewhat likely
Not likely
6
What feature do you find most valuable in our service/product?
Please choose the feature that you find most valuable.
Ease of use
Functionality
Design
7
How frequently do you use our service/product?
Please select the option that best represents your usage frequency.
Daily
Weekly
Monthly
8
On a scale of 1 to 10, how likely are you to continue using our service/product?
Please rate your likelihood to continue using our service/product.
9
Are there any specific aspects that you find impressive about our service/product?
Please provide details on the aspects that you find impressive.
10
In what areas do you think we can enhance our service/product?
Please share your thoughts on areas for enhancement.
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