.

Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Select one option that you appreciate the most.
2

How satisfied are you with our service/product?

Rate your satisfaction on a scale of 1 to 10.
3

What bothers you about our service/product?

Briefly describe what bothers you the most.
4

How likely are you to recommend our service/product to others?

Choose one option regarding your likelihood to recommend.
5

Which aspect would you like to see improved the most?

Select one aspect you think needs improvement.
6

Please rate the ease of use of our service/product.

Rate the ease of use on a scale of 1 to 5.
7

What feature do you think is missing from our service/product?

Briefly describe which feature you would like to see added.
8

How frequently do you use our service/product?

Select the frequency of use that applies to you.
9

Would you like to see more promotions and discounts from us?

Select yes or no if you would prefer more promotions and discounts.
10

Any additional comments or suggestions?

Feel free to provide any further feedback or suggestions.