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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
1
What do you appreciate the most about our service/product?
Please select the option that best describes what you appreciate the most.
Quality
Customer service
Price
Innovation
Convenience
2
How satisfied are you with our service/product?
Please rate your satisfaction on a scale from 1 to 10.
3
What bothers you the most about our service/product?
Please describe briefly what bothers you the most.
4
Which aspect would you like us to improve the most?
Please select the aspect you would like us to focus on for improvement.
Product quality
Customer support
Pricing strategy
Product range
Delivery time
5
Are you likely to recommend our service/product to others?
Please indicate how likely you are to recommend us to others.
Very likely
Likely
Neutral
Unlikely
Very unlikely
6
How often do you use our service/product?
Please select the option that best represents your usage frequency.
Daily
Weekly
Monthly
Occasionally
Rarely
7
What improvements have you noticed in our service/product recently?
Please share any positive changes or improvements you have observed.
8
How easy is it to access our service/product?
Please rate the ease of access on a scale from 1 to 10.
9
Do you find our service/product value for money?
Please select the option that best represents your opinion on value for money.
Yes, definitely
Yes, somewhat
Not sure
No, not really
No, not at all
10
Any other comments or suggestions for us?
Please feel free to share any additional comments or suggestions with us.
Submit