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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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Survio
After thought?!

Was this your first time?  Or have you been/worked with a company like this one before?

Was it what you expected? How much of your overall feelings are based off of the people around you? Do you think you are basing ur feelings off mainly your own thoughts or do u need the feedback from someone else to drive how u really feel?

1

What do you appreciate about our service/product?

Select the option that best describes what you appreciate.
2

How would you rate our service/product?

Rate our service/product on a scale of 1 to 10.
3

What bothers you about our service/product?

Please provide details on what bothers you.
4

Which aspect would you like to see improved the most?

Choose the aspect that you would like to see improved the most.
5

How likely are you to recommend our service/product to others?

Please rate your likelihood to recommend on a scale of 1 to 10.
6

What improvements would you like to suggest?

Please provide details on the improvements suggestions you have.
7

Which feature of our service/product do you find most valuable?

Select the feature that you find most valuable.
8

How satisfied are you with our customer service?

Rate your satisfaction with our customer service on a scale of 1 to 10.
9

Do you have any suggestions for new features/products?

Please share any suggestions you have for new features or products.
10

How often do you use our service/product?

Indicate how frequently you use our service/product.