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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Select one option that you appreciate the most.
2

Rate your overall satisfaction with our service/product

Rate from 1 to 10 (1 being very dissatisfied and 10 being extremely satisfied).
3

What bothers you the most about our service/product?

Please provide a brief description of what bothers you.
4

How likely are you to recommend our service/product to a friend or colleague?

Select one option that best represents your likelihood to recommend.
5

Are there any specific features you would like to see improved or added?

Please provide details of the features you would like to see improved or added.
6

How satisfied are you with the customer support provided?

Select one option that best represents your satisfaction level with the customer support provided.
7

What is the primary reason you choose our service/product over competitors?

Select the main reason why you choose our service/product over others.
8

How often do you use our service/product?

Select the frequency of usage that best describes your interaction with our service/product.
9

What improvements would you like to see in our service/product in the next year?

Provide suggestions for improvements you would like to see in our service/product in the next year.
10

On a scale of 1 to 10, how easy is it to use our service/product?

Rate from 1 to 10 (1 being very difficult and 10 being very easy).