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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Please select one option that best describes what you appreciate.
Quality
Customer service
Price
Convenience
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Please rate your satisfaction on a scale from 1 to 10.
3
What bothers you the most about our service/product?
Please provide details about what bothers you.
4
Have you faced any issues with our service/product recently?
Please select Yes or No.
Yes
No
5
How likely are you to recommend our service/product to others?
Please select one option that best describes your likelihood to recommend.
Very likely
Likely
Neutral
Unlikely
Very unlikely
6
What improvements would you like to see in our service/product?
Please provide details about the improvements you would like to see.
7
How often do you use our service/product?
Please select one option that best describes your usage frequency.
Daily
Weekly
Monthly
Rarely
8
How satisfied are you with the customer support provided?
Please rate your satisfaction on a scale from 1 to 10.
9
What features do you find most valuable in our service/product?
Please select all that apply.
User-friendly interface
Fast delivery
Variety of options
Quality products
10
Would you be interested in participating in future product/service testing?
Please select Yes or No.
Yes
No
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