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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Survio
1
What do you appreciate about our service/product?
Select one option that best describes what you appreciate.
Quality of service/product
Customer support
Price/value for money
User experience
Other
2
On a scale from 1 to 10, how satisfied are you with our service/product?
Rate from 1 to 10, where 1 is highly dissatisfied and 10 is extremely satisfied.
3
What bothers you the most about our service/product?
Share with us what bothers you the most so we can improve.
4
What improvements would you like to see in our service/product?
Tell us what changes or enhancements you would like to see.
5
How likely are you to recommend our service/product to a friend or colleague?
Select a rating that best represents how likely you are to recommend us.
Highly likely
Likely
Neutral
Unlikely
Highly unlikely
6
Which aspect of our service/product needs the most improvement?
Choose the aspect that you believe needs the most attention for improvement.
Customer service
Product quality
Delivery times
Website usability
Other
7
Would you consider purchasing from us again in the future?
Let us know if you are likely to make future purchases from us.
Definitely
Probably
Not sure
Probably not
Definitely not
8
Do you have any suggestions for how we can enhance your experience with us?
Share any ideas or suggestions that can help us improve your experience.
9
Rate the effectiveness of our communication with you.
Use the rating scale to evaluate how effectively we communicate with you.
10
Are there any features or services you would like us to introduce in the future?
Tell us about any new features or services you would like to see from us.
Submit