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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate the most about our service/product?
Select the option that best represents what you appreciate the most.
Quality
Customer service
Price
Innovation
Convenience
2
How satisfied are you with our service/product?
Rate your satisfaction on a scale of 1 to 10.
3
What bothers you the most about our service/product?
Describe in details what bothers you the most.
4
Which area would you like to see improvement in?
Select the area in which you would like to see improvement.
Product quality
Customer support
Website usability
Delivery speed
Product range
5
How likely are you to recommend our service/product to others?
Rate your likelihood on a scale of 1 to 10.
6
What features do you value the most in our service/product?
Select the features that you value the most.
Durability
Performance
Design
User-friendliness
Customization options
7
How often do you use our service/product?
Provide an estimate of how frequently you use our service/product.
Daily
Weekly
Monthly
Occasionally
Rarely
8
What improvements have you noticed in our service/product recently?
Describe any improvements you have noticed recently.
9
Are there any specific features you would like to suggest for future development?
Provide suggestions for new features or improvements.
10
Overall, how satisfied are you with our service/product?
Rate your overall satisfaction on a scale of 1 to 10.
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