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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Secured
Survio
1
What do you appreciate the most about our service/product?
Please select the option that best describes what you appreciate the most.
Quality
Convenience
Customer Service
Price
2
How would you rate your overall satisfaction with our service/product?
Rate your overall satisfaction on a scale from 1 to 10.
3
What bothers you the most about our service/product?
Please provide details about what bothers you the most.
4
What feature would you like to see improved in our service/product?
Please provide your suggestion for improvement.
5
Would you recommend our service/product to others?
Please select yes or no.
Yes
No
6
How likely are you to purchase from us again?
Please rate your likelihood on a scale from 1 to 10.
7
How responsive do you find our customer service?
Rate the responsiveness of our customer service on a scale from 1 to 10.
8
What is your preferred method of communication with us?
Please select your preferred method of communication.
Email
Phone
Chat
In-person
9
How would you rate the value for money of our service/product?
Rate the value for money on a scale from 1 to 10.
10
What other products or services would you like us to offer?
Please provide your suggestions for new offerings.
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