.

Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate the most about our service/product?

Please select the option that best describes what you appreciate the most.
2

How would you rate your overall satisfaction with our service/product?

Rate your overall satisfaction on a scale from 1 to 10.
3

What bothers you the most about our service/product?

Please provide details about what bothers you the most.
4

What feature would you like to see improved in our service/product?

Please provide your suggestion for improvement.
5

Would you recommend our service/product to others?

Please select yes or no.
6

How likely are you to purchase from us again?

Please rate your likelihood on a scale from 1 to 10.
7

How responsive do you find our customer service?

Rate the responsiveness of our customer service on a scale from 1 to 10.
8

What is your preferred method of communication with us?

Please select your preferred method of communication.
9

How would you rate the value for money of our service/product?

Rate the value for money on a scale from 1 to 10.
10

What other products or services would you like us to offer?

Please provide your suggestions for new offerings.