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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select one option that best represents your opinion.
Quality
Customer service
Price
Innovation
Convenience
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Rate your satisfaction level on a scale of 1 to 10, where 1 is highly dissatisfied and 10 is highly satisfied.
3
What bothers you about our service/product?
Please provide details about any aspect of our service/product that bothers you.
4
What improvements would you like to see in our service/product?
Please share any suggestions or ideas for improvements.
5
How likely are you to recommend our service/product to others?
Select one option that best represents your likelihood to recommend.
Very likely
Likely
Neutral
Unlikely
Very unlikely
6
Which aspect of our service/product do you find most valuable?
Select one option that best reflects the most valuable aspect.
Quality
Customer service
Price
Innovation
Convenience
7
How often do you use our service/product?
Select one option that best describes your frequency of use.
Daily
Weekly
Monthly
Rarely
Never
8
Would you prefer any additional features in our service/product?
Please specify if there are any additional features you would like to see.
9
Do you find our service/product easy to use?
Select one option that best represents your opinion.
Very easy
Easy
Neutral
Difficult
Very difficult
10
How would you rate the overall value for money of our service/product?
Please provide your opinion on the overall value for money.
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