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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Select one option that best represents your opinion.
2

On a scale of 1 to 10, how satisfied are you with our service/product?

Rate your satisfaction level on a scale of 1 to 10, where 1 is highly dissatisfied and 10 is highly satisfied.
3

What bothers you about our service/product?

Please provide details about any aspect of our service/product that bothers you.
4

What improvements would you like to see in our service/product?

Please share any suggestions or ideas for improvements.
5

How likely are you to recommend our service/product to others?

Select one option that best represents your likelihood to recommend.
6

Which aspect of our service/product do you find most valuable?

Select one option that best reflects the most valuable aspect.
7

How often do you use our service/product?

Select one option that best describes your frequency of use.
8

Would you prefer any additional features in our service/product?

Please specify if there are any additional features you would like to see.
9

Do you find our service/product easy to use?

Select one option that best represents your opinion.
10

How would you rate the overall value for money of our service/product?

Please provide your opinion on the overall value for money.