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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Secured
Survio
1
What do you appreciate the most about our service/product?
Select the option that best describes what you appreciate.
Quality
Customer service
Price
Convenience
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Rate your satisfaction level on a scale of 1 to 10.
3
What bothers you the most about our service/product?
Please describe what bothers you the most.
4
How likely are you to recommend our service/product to a friend or colleague?
Select the option that best describes your likelihood to recommend.
Very likely
Likely
Neutral
Unlikely
5
What improvements would you like to see in our service/product?
Please provide your suggestions for improvements.
6
Are you satisfied with the response time of our customer service?
Select yes or no to indicate your satisfaction.
Yes
No
7
How often do you use our service/product?
Select the option that best describes your usage frequency.
Daily
Weekly
Monthly
Rarely
8
What feature do you find most valuable in our service/product?
Select the most valuable feature from the options provided.
Ease of use
Functionality
Design
Customization
9
Is there anything you find confusing or difficult to use in our service/product?
Please describe any confusion or difficulties you encounter.
10
How likely are you to continue using our service/product in the future?
Select the option that best describes your likelihood to continue usage.
Very likely
Likely
Neutral
Unlikely
Submit