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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Please select the option that best reflects your opinion.
2

Rate your overall satisfaction

Please rate your overall satisfaction with our service/product.
3

What bothers you the most?

Please provide details on what bothers you the most.
4

How likely are you to recommend us to a friend or colleague?

Please select a rating indicating how likely you are to recommend us.
5

Which areas would you like to see improvement in?

Please select all the areas where you would like to see improvement.
6

How often do you use our service/product?

Please select how often you use our service/product.
7

What features do you like the most?

Please select the features that you like the most.
8

How do you usually contact customer support?

Please select the most preferred method of contacting customer support.
9

What could make you switch to a competitor?

Please provide details on what could make you consider switching to a competitor.
10

Would you like to participate in future product/service testing?

Please indicate if you would be interested in participating in future product/service testing.