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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select one option that best represents your appreciation.
Quality
Price
Customer service
Ease of use
Innovation
2
On a scale from 1 to 10, how satisfied are you with our service/product?
Rate our service/product out of 10 stars.
3
What bothers you the most about our service/product?
Share the main issue that bothers you.
4
How likely are you to recommend our service/product to a friend or colleague?
Choose one option that best describes your likelihood to recommend.
Highly likely
Likely
Unlikely
Highly unlikely
Not sure
5
What feature do you think we should improve or add?
Provide a brief description of the feature you suggest improving or adding.
6
How satisfied are you with the delivery/shipping options?
Rate the delivery/shipping options on a scale from 1 to 10.
7
Which aspect of our service/product do you value the most?
Select the aspect that you value the most.
Reliability
Convenience
Performance
Design
Support
8
What is your preferred method of contacting customer support?
Choose your preferred method of contact.
Email
Phone
Live chat
In-person
Social media
9
How would you rate the overall user experience of our service/product?
Rate the overall user experience on a scale from 1 to 10.
10
Additional comments or suggestions
Feel free to share any additional feedback or suggestions.
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