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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Survio
1
What do you appreciate about our service/product?
Please select the option that best reflects your opinion.
Quality
Price
Customer Service
Innovation
Others
2
How satisfied are you with our service/product?
Please rate our service/product on a scale from 1 to 10.
3
What bothers you about our service/product?
Please describe the issue that bothers you the most.
4
How likely are you to recommend our service/product to others?
Please rate your likelihood on a scale from 1 to 10.
5
What additional features would you like to see in our service/product?
Please provide your suggestions for improvements.
6
Which aspect of our service/product needs the most improvement?
Please select the option that you believe needs improvement the most.
Customer Service
Product Quality
Delivery Time
Website/App Usability
Others
7
Are you satisfied with the value for money of our service/product?
Please select yes or no.
Yes
No
8
What is the primary reason you choose our service/product?
Please select the main reason for choosing our product/service.
Quality
Price
Convenience
Recommendation
Others
9
How would you rate the overall experience with our service/product?
Please rate your overall experience on a scale from 1 to 10.
10
Is there anything else you would like to share with us about your experience?
Please feel free to provide any additional comments or feedback.
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