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B2B Customer Relationship Management Feedback Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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20250601: MAL B2B CRM Feedback survey
1

How satisfied are you with the communication from our customer service team?

Please rate your satisfaction level on a scale from 1 to 10.
2

Have our services met your expectations?

Please select one of the following options.
3

Please provide any suggestions or comments for improvement.

Please share any additional feedback you may have.
4

How likely are you to recommend MAL Services Ltd to others?

Please rate your likelihood on a scale from 1 to 10.
5

Are you satisfied with the timeliness of our deliveries?

Please select one of the following options.
6

How would you rate the overall quality of our services?

Please rate the quality on a scale from 1 to 10.
7

Do you find our online systems user-friendly?

Please select one of the following options.
8

Would you like to see any new services offered by MAL Services Ltd?

Please share your thoughts on potential new services.
9

How responsive have we been to your inquiries or concerns?

Please rate our responsiveness on a scale from 1 to 10.
10

How likely are you to continue using our services in the future?

Please select one of the following options.