.

Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate the most about our service/product?

Please select one option that best represents what you appreciate.
2

How satisfied are you with our service/product?

Please rate your satisfaction on a scale of 1 to 10.
3

What bothers you the most about our service/product?

Please describe what bothers you the most in a few words.
4

What is one thing you would like to improve about our service/product?

Please share one aspect you would like to see improved.
5

How likely are you to recommend our service/product to others?

Please rate your likelihood on a scale of 1 to 10.
6

Which feature of our service/product do you use the most?

Please select the feature you use most often.
7

How long have you been using our service/product?

Please select the duration you have been using our service/product.
8

How often do you use our service/product?

Please select the frequency with which you use our service/product.
9

Have you encountered any issues with our service/product? If yes, please describe.

Please provide details if you have faced any issues with our service/product.
10

What is your overall impression of our service/product?

Please share your general impression in a few words.