.

Employee Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
New Procedure of Call Handling Questionnaire
1

Rate the effectiveness of the new call handling procedures

Please rate on a scale of 1 to 10, where 1 is the lowest and 10 is the highest.
2

Do you feel that the new procedures have positively impacted your work efficiency?

Please choose one option that best represents your opinion.
3

Are the new call handling procedures easy to understand and follow?

Please choose one option that best represents your experience.
4

How satisfied are you with the training provided for the new call handling procedures?

Please choose one option that best represents your satisfaction level.
5

Have the new call handling procedures improved customer satisfaction?

Please choose one option that best represents your opinion.