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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select one option that best represents what you appreciate the most.
Quality
Customer service
Price
Innovation
Convenience
2
How would you rate your overall satisfaction with our service/product?
Rate your overall satisfaction on a scale from 1 to 10.
3
What bothers you the most about our service/product?
Please provide a brief description of what bothers you the most.
4
What improvements would you like to see in our service/product?
Please provide your suggestions for improvements.
5
How likely are you to recommend our service/product to others?
Rate your likelihood on a scale from 1 to 10.
6
Which aspect of our service/product do you find most valuable?
Select the aspect you find most valuable.
Customer support
Features
User-friendliness
Performance
Brand reputation
7
How often do you use our service/product?
Select the frequency of use.
Daily
Weekly
Monthly
Occasionally
Never
8
What is the primary reason for using our service/product?
Select the primary reason for choosing our service/product.
Quality
Price
Convenience
Functionality
Customer service
9
How can we better communicate with you?
Provide your preferred communication method for receiving updates and information.
10
Have you had any issues or concerns regarding our service/product?
Please describe any issues or concerns you have faced.
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